References & Portfolio

Capabilities delivered

Contact-centre, voice and data systems — integrated.

NGC has designed and delivered complete contact-centre and communications stacks, integrating voice, data, customer systems and analytics into one operation.

Call centresVoIPCRM integrationBusiness intelligenceDebt-collection integrationPredictive dialers — QmonPredictive dialers — AqmonActive dialers

Selected clients

Trusted over the last several years.

A selection of the organisations NGC has delivered communications, contact-centre and integration work for.

SencedaCell BucksHamon PaulEd HaulShare TrackingRonson TradingPNAAgriQuantum Security

Landmark projects

Firsts and large-scale rollouts.

FIFA World Cup network readiness. Installed DSLAMs (ADSL) and implemented DMT multiplexing throughout South Africa as Vodacom and Telkom contractors, eliminating network-busy congestion for the World Cup hosted in South Africa.
First VoIP over LTE in South Africa. The first company to implement VoIP over LTE with static IP and automatic network failover.
OTT via satellite. Over-the-top media delivery via satellite for extended broadcast and streaming reach.
Digital exchange & AI trading. A production digital exchange and AI trading platform system.
AI law — ThemisAI. Applied AI for South African legal analysis, research and drafting support.

Proven across networks, contact centres and AI.

Contact-centre, voice and data systems — integrated.

Trusted over the last several years.

Firsts and large-scale rollouts.

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